About
Highly analytical Executive Assistant and Operations Specialist with over 4 years of progressive experience in optimizing workflows, coordinating complex projects, and enhancing decision-making for senior leadership.
Work
Zych & Co.
|Virtual Assistant (Freelance)
Lagos, Lagos, Nigeria
→
Summary
Led virtual administrative and operational support, enhancing executive productivity and digital performance through data-driven insights and streamlined processes.
Highlights
Streamlined executive calendar and email systems, improving task turnaround by 20% through efficient scheduling and communication strategies.
Developed analytics dashboards to track engagement metrics using advanced data tools, increasing digital performance by 10%.
Coordinated complex stakeholder communications and managed highly confidential data with 100% accuracy and discretion, ensuring operational integrity.
Ajali Naturals
|General Manager
Lagos, Lagos, Nigeria
→
Summary
Directed comprehensive daily operations and strategic initiatives, significantly boosting productivity and enhancing client retention.
Highlights
Directed daily operations and supported executive initiatives, achieving a 10% increase in overall productivity through strategic oversight and resource management.
Implemented targeted client retention programs that successfully boosted repeat sales by 5%, fostering stronger customer loyalty.
Managed and optimized administrative workflows, effectively reducing operational bottlenecks and improving staff satisfaction metrics.
Ajali Naturals
|Production Manager
Lagos, Lagos, Nigeria
→
Summary
Managed production planning and quality control, driving efficiency and significantly reducing defects and downtime.
Highlights
Led cross-departmental coordination for production planning, successfully reducing operational downtime by 5% through optimized scheduling and resource allocation.
Implemented digital quality control systems, resulting in a 20% reduction in product defect rates and enhancing overall product quality.
Ajali Naturals
|Production Assistant
Lagos, Lagos, Nigeria
→
Summary
Provided essential support for production documentation, procurement, and process standardization, contributing to efficient delivery.
Highlights
Supported critical production documentation, procurement, and scheduling activities, ensuring on-time delivery of materials and products.
Assisted leadership in updating Standard Operating Procedures (SOPs) to standardize processes and enhance overall operational efficiency.
Education
AltSchool Africa
→
Diploma In Cybersecurity
Babcock University
→
B.Sc.
Biochemistry
Skills
Executive Support
Executive Scheduling, Calendar Management, Executive Communication, Discretion.
Relationship Management
Vendor Management, Client Relationship Management, Stakeholder Communication.
Office Administration
Document Control, Office Systems Management, Administrative Support, Confidential Data Handling.
Data Analysis
Power BI, Microsoft Excel, Data Visualization, Analytics Dashboards, Decision Support, Engagement Metrics.
Software & Tools
Microsoft 365, CRM Tools, Trello.
Cybersecurity Awareness
Data Security Principles, Information Protection.
Certificates
ALX Certified Virtual Assistant
Issued By
ALX
Microsoft Certified: Power BI Data Analyst Associate
Issued By
Microsoft